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Broadcasting Rules
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Do you have questions about Broadcasting Rules?

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How to take opt-in from users?

There are various methods to take opt-in from users.

1. Have a checkbox in the lead contact form on your landing page taking consent and opt-in from users. 
2. Send SMS and E-mail campaigns for opt-in.

Can I send buttons and quick replies in broadcast messages?

Yes, with template messages you can send URLs, Buttons and Quick Replies. There can be a maximum of 3 buttons that can be sent with a template message. Also, rich media can be sent such as videos, images, docs, audios... (More)

Do I need to get these broadcast messages approved by WhatsApp?

You need to get only the template messages approved. You can use these template message for broadcasting. In case you are sending a broadcast to an Active user, you can send template messages or the regular message (which doesn’t need... (More)

Can I send broadcast to those users who haven’t interacted with us on WhatsApp before?

Yes, you can import all the data of users that you want to send a broadcast to in the AiSensy platform and shoot them a broadcast campaign even if they haven’t interacted with you on WhatsApp before. While doing so,... (More)